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Frequently Asked Questions
About Us & Our Philosophy
The Silver Piece (Piece - Silver Crafting) is a luxury sterling silver Judaica and silverware studio specializing in handcrafted, museum-quality pieces. Led by master silversmith Zion Hadad, a second-generation expert with a global reputation, we create both classic and contemporary Judaica pieces that honor Jewish heritage while meeting the highest standards of artistry and craftsmanship. We offer pieces both from our curated collection and custom-made on demand to meet your specific vision.
Zion Hadad is a second-generation master silversmith with decades of experience and a worldwide reputation in sterling silver Judaica. He has established a distinguished network of top artisans in Israel and Italy who can bring any creative vision to life. Zion's expertise combines traditional silversmithing techniques with contemporary design sensibilities, and he personally oversees every piece to ensure exceptional quality and attention to detail. Learn more about
Zion Hadad and our story.
Unlike mass retailers, we offer a deeply personal, consultative experience. You work directly with Zion Hadad, not a sales representative. Whether you're selecting from our curated collection or commissioning a custom piece, we provide expert guidance and personalized service. Our differentiating values include: 50+ years of expertise across two generations, handcrafted quality where every piece is custom-made, and an uncompromising approach to materials and design.
Israel and Italy represent two of the world's greatest silversmithing traditions. Israeli artisans bring deep understanding of Judaica symbolism and religious requirements, while Italian craftspeople are renowned for their refined aesthetic sensibility and centuries-old techniques. By collaborating with the finest artisans in both countries, we create pieces that are spiritually authentic and artistically exceptional.
We believe Judaica should be both spiritually meaningful and aesthetically exceptional. Our pieces harmonize traditional Jewish symbolism with contemporary design sensibilities. We approach each creation as an artistic collaboration, putting you—the client—at the center of the process. We're crafting pieces that will connect generations, honor faith, and beautify homes and rituals for years to come.
Sterling silver is the ideal material for Judaica and fine objects. It has intrinsic value, exceptional durability, timeless beauty, and the weight and presence that convey quality. It can be worked into intricate details, it develops a warm patina with age and use, and it connects to centuries of Jewish silversmithing tradition. It's a material worthy of the sacred purposes our pieces serve.
Products & Materials
Our collection includes sterling silver Hanukkah menorahs (chanukiot), Shabbat candlesticks, Kiddush cups and wine fountains, mezuzah cases, luxury cutlery and silverware, vintage ornaments and antique pieces, and custom ceremonial pieces for weddings, bar/bat mitzvahs, and special occasions. Browse our menorah collection and mezuzah collection.
Our Judaica pieces are primarily crafted from sterling silver (925 silver), which ensures the highest quality, durability, and beauty. We never compromise on materials. For mezuzahs, we also work with Jerusalem stone, wood, and other unique materials. For silverware and cutlery, we offer both sterling silver pieces and high-quality Italian silver-plated options. Some pieces may incorporate complementary elements such as semi-precious stones like malachite.
We work with diverse materials for mezuzah cases including sterling silver, Jerusalem stone, fine woods, and other unique materials. Each material is carefully selected for its beauty and durability. We offer traditional designs with classic Jewish motifs, contemporary minimalist cases, and luxury pieces incorporating semi-precious stones or intricate filigree work.
While we primarily work with sterling silver for Judaica, we also offer high-quality silver-plated cutlery made in Italy. If you're interested in ordering any piece in silver-plated form, please contact us to discuss your needs.
Yes, we occasionally have vintage ornaments and antique silver pieces available. Our deep knowledge of silver craftsmanship across eras allows us to authenticate, restore, and source exceptional antique pieces. If you're seeking a specific antique item or style, we can assist in sourcing rare pieces through our international network.
Yes. Our 50 years in the industry and international network of artisans, collectors, and dealers means we have access to resources most people don't. If you're searching for a particular antique piece, a specific style from a certain era, or a rare design, we can often locate it or create a faithful reproduction.
Custom Design
Absolutely! Custom design is one of our specialties. We welcome the opportunity to collaborate with you to create a truly unique piece that reflects your family, faith, and personal preferences. Whether you want to incorporate specific symbols, engrave meaningful text, or design something entirely from scratch, our expert artisans can bring any vision to life. We offer complimentary design consultations. Read more about
custom Judaica design.
Our custom design process is highly collaborative: First, we connect with you to understand your vision. Then we sketch and refine designs together, ensuring every detail aligns with your vision. Our master artisans handcraft your piece with meticulous attention to detail. Finally, you review the finished piece before final delivery. While the process may take slightly longer to ensure perfection, we believe it's worth it to create something truly exceptional.
Yes, this is one of our most meaningful services. If you have photographs, descriptions, or even memories of a cherished piece, we can work with you to recreate it. Our expertise allows us to match historical styles, reproduce traditional techniques, and honor the original while ensuring the new piece is built to last for generations.
Write a clear and concise answer to guide your customers.Absolutely. We can incorporate any symbolic elements that hold meaning for you—whether traditional Jewish symbols like the Star of David, menorah, or Hebrew letters, or personal symbols related to your family, profession, or heritage. We offer custom engraving services for names, dates, Hebrew inscriptions, blessings, family crests, or any meaningful text to personalize your piece.
As much or as little as you want. Some clients come with detailed sketches and specific visions; others prefer to share their general preferences and trust our expertise to guide the design. We're equally comfortable with both approaches. The key is collaboration—we listen carefully to understand what matters to you, then use our knowledge and creativity to exceed your expectations.
Yes, we'll work with you through sketches and design concepts to ensure you're completely satisfied before we begin crafting the final piece. We want you to feel confident and excited about the design at every stage.
Certainly. Our existing pieces can serve as starting points for customization. You might love the overall form of a menorah but want different proportions, or appreciate a Kiddush cup design but prefer to add specific engravings or change decorative elements. We're happy to adapt our designs to better suit your preferences.
Yes! No design is beyond the scope of our expertise. We specialize in bringing intricate and unique visions to reality. Whether you're looking to recreate a family heirloom, incorporate specific cultural symbols, or design something entirely unprecedented, we accept all special requests with open minds and enthusiastic collaboration.
Ordering & Shipping
You can order through our website, visit our showroom in Tel Aviv, or contact Zion Hadad directly via email (zion@thesilverpiece.com), WhatsApp, or phone (+972 54 484 4800 mobile, +972 3 529 2478 store). For custom pieces, we recommend starting with a consultation to discuss your vision.
We are located in the prestigious Hilton Tel Aviv, at the Lobby Level, 205 HaYarkon Street, Tel Aviv-Yafo, Israel. You are welcome to visit our showroom to view our collection in person and consult with Zion Hadad about custom designs.
Absolutely. We serve clients around the world. We've been shipping internationally for decades and have become experts in secure, reliable worldwide delivery. Through email, phone, WhatsApp, and video consultations, we can collaborate on custom designs regardless of where you live. We offer free worldwide shipping.
You'll work directly with Zion Hadad—never an impersonal call center or sales staff. We're available through email, phone, and WhatsApp for your convenience. We take the time to understand your needs, answer your questions thoroughly, and ensure you feel confident in every decision. We stay involved throughout the entire process from initial inquiry to final delivery.
Yes, we offer free worldwide shipping on all orders. We've been shipping internationally for decades and have become experts in secure, reliable delivery to any destination. We take great care in packaging each piece to ensure it arrives in perfect condition, no matter where you are in the world.
Each piece is carefully wrapped and packaged using methods we've perfected over decades of international shipping experience. We use premium packaging materials and proven techniques to ensure your piece arrives in pristine condition. The packaging also presents the piece beautifully when opened, befitting the quality of what's inside.
Shipping times vary by destination. International shipments typically take 7-14 business days, though this can vary by location and customs processing. For custom pieces, please allow additional time for the crafting process—we will provide you with an estimated timeline during your consultation.
We understand that many of our pieces are for important occasions and celebrations. Please contact us as soon as possible with your deadline, and we will do everything we can to accommodate your timeline. Our decades of shipping expertise and international network often allow us to meet challenging deadlines without compromising quality.
Care & Repair
To keep your sterling silver pieces looking beautiful:
Avoid using Scotch-Brite pads; opt for a soft sponge instead. Also, refrain from washing them in the dishwasher
After washing with water, it is highly recommended to dry completely with a cotton cloth or drying towel
Give them a gentle wipe with a cotton cloth or towel once a month to remove any unseen dust. If they are stored in a closed cabinet, do this every three months
If your silverware has already tarnished, we recommend using WEIMAN damp cloths for cleaning
Feel free to ask any questions or seek assistance. Including photos can help us provide better guidance.
Absolutely. While our pieces are works of art, they are designed to be functional and durable for regular ritual use. We believe Judaica should be lived with and used, not merely displayed. Sterling silver is remarkably resilient, and with proper care, your pieces will become treasured heirlooms passed down through generations.
Yes! We can repair, renew, and clean our pieces as well as all silver pieces, even if purchased elsewhere. Our expertise in silversmithing means we can restore, repair, or refurbish any silver piece to return it to its original beauty. We also purchase sterling silver items. Contact us if you need assistance with any silver piece. For more info visit silver repair
Pricing & Value
Our pricing reflects the genuine sterling silver materials, the extensive expertise and time invested in handcrafting each piece, and the exceptional quality that defines our work. Custom pieces are priced individually based on complexity, materials, and time required. We provide detailed quotes during the design consultation process so there are never surprises.
Yes, in multiple ways. Sterling silver has intrinsic material value, but beyond that, our pieces represent an investment in craftsmanship, heritage, and beauty that appreciates with time. These are heirloom-quality creations designed to be treasured and passed down through generations, gaining sentimental and cultural value with each passing year.
Custom pieces vary in price depending on design complexity, size, and materials. A simple personalization like engraving adds modest cost, while a completely original design from scratch requires more investment. We'll discuss pricing transparently during the consultation so you can make informed decisions. Many clients find that the personal meaning and perfect fit of a custom piece makes it invaluable.
Gifting
Our luxury sterling silver Judaica makes extraordinary gifts for weddings, bar/bat mitzvahs, anniversaries, housewarmings, and other significant life moments. Many of our clients order custom pieces for special occasions, and we've created everything from wedding gift sets to commemorative pieces marking milestone events. We hope every client becomes an ambassador for our work by sharing these meaningful gifts with others.
Yes! We often create coordinated sets for families or special occasions. For example, we can design a wine fountain with individual cups engraved with each family member's name, or create matching candlesticks and Kiddush cups that share design elements. These sets make particularly meaningful wedding gifts or family heirlooms.
Yes, we can ship directly to gift recipients anywhere in the world. We can include a personal message if you'd like, and we ensure the packaging is gift-appropriate. This service is particularly valuable for international gifts or when you want to surprise someone special.
Contact & Consultations
Zion welcomes inquiries and is personally available to discuss your Judaica needs via email (zion@thesilverpiece.com), WhatsApp (+972 54 484 4800), mobile (+972 54 484 4800), store phone (+972 3 529 2478), or in person at the Hilton Tel Aviv, Lobby Level, 205 HaYarkon Street, Tel Aviv-Yafo, Israel. We recommend making an appointment to ensure he can give you dedicated attention.
Absolutely. We regularly conduct consultations via phone, email, WhatsApp, or video call with clients around the world. We can show you pieces, discuss designs, share sketches, and collaborate effectively regardless of distance. Technology allows us to provide the same personalized service internationally as we do in our Tel Aviv showroom. All consultations are complimentary.
Absolutely. Many clients know they want something special but aren't certain about specific details. This is where our consultative approach shines. Through conversation, we'll help you clarify your preferences, explore options, and discover what resonates with you. Our expertise allows us to ask the right questions and offer informed guidance.
Quality control is built into every stage. Zion Hadad personally oversees all work, our artisans are carefully selected masters of their craft, we work only with premium materials, and we inspect each piece meticulously before it reaches you. We never compromise on materials, design, or craftsmanship—even on details that might be imperceptible to most people.
Choose us if you value: Exceptional craftsmanship backed by 50 years of expertise, genuine sterling silver and unwavering quality standards, personal service directly with Zion Hadad, connection to tradition with contemporary sensibility, heirloom-quality pieces designed to be treasured for generations, decades of international shipping expertise, and both curated collections and custom on-demand creations. We connect with our clients, never compromise on quality, and are exceptionally proud of every creation that leaves our studio.
Have more questions?
Contact Zion Hadad
Email: zion@thesilverpiece.com
WhatsApp/Mobile: +972 54 484 4800
Store: +972 3 529 2478
www.thesilverpiece.com